Privacy Policy

Last updated: May 7, 2026

This Privacy Policy explains how MOOBOOM ("we", "us", or "our") collects, uses, shares, and protects information when you visit or make a purchase from https://mooboom.shop (the "Site").

If you have questions about this policy or your personal information, please contact us at support@mooboom.shop.

Information We Collect

We collect information that you provide directly to us, including your name, email address, shipping address, billing address, phone number, order details, account information, messages to customer support, and any information you choose to provide when you contact us, place an order, subscribe to emails, or leave a review.

When you make a purchase, payment details are processed by Shopify and our payment service providers. We do not store full payment card numbers on our own servers.

We also collect certain information automatically when you use the Site, such as your IP address, browser type, device information, pages viewed, referring pages, cookie identifiers, and information about how you interact with the Site.

How We Use Information

We use personal information to:

  • process and fulfill orders;
  • accept payments and prevent fraud;
  • arrange shipping, delivery, returns, refunds, and customer support;
  • send order confirmations, account notices, and service messages;
  • respond to questions and requests;
  • improve our products, website, customer experience, and store operations;
  • send marketing emails or messages when you have chosen to receive them;
  • measure website performance, advertising, and analytics; and
  • comply with legal, tax, accounting, and security obligations.

How We Share Information

We share personal information only as needed to operate our store, provide services, protect our business, or comply with the law. This may include sharing information with Shopify, payment processors, shipping and fulfillment providers, customer support tools, email and marketing platforms, analytics providers, advertising platforms, review tools, fraud prevention services, and professional advisers.

These service providers are allowed to use personal information only as needed to provide their services to us or as otherwise permitted by their own terms and applicable law.

We may also disclose information if required by law, to respond to lawful requests, to protect our rights or the rights of others, to investigate fraud or security issues, or in connection with a business transfer such as a merger, sale, or restructuring.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, keep items in your cart, understand website traffic, improve performance, and support analytics and advertising. You can control or delete cookies through your browser settings. Some parts of the Site may not work correctly if cookies are disabled.

Analytics and Advertising

We may use analytics and advertising tools, including tools provided by Shopify and third-party platforms, to understand how visitors use the Site and to measure or improve marketing. These tools may use cookies, pixels, or similar technologies. You can manage some advertising preferences through your browser, device settings, platform settings, or privacy choices offered by applicable advertising networks.

Email Marketing

If you subscribe to our emails, we may use your email address to send product updates, offers, and store news. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

Your Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we hold about you. You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, or opt out of certain targeted advertising or data sharing.

To make a privacy request, contact us at support@mooboom.shop. We may need to verify your identity before completing your request.

International Customers

We sell to customers in multiple countries. Your information may be processed in countries other than where you live, including countries where Shopify, payment providers, shipping providers, analytics tools, and other service providers operate.

Data Retention

We keep personal information for as long as needed to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements. When information is no longer needed, we delete it or keep it in a form that does not identify you, unless we are required to keep it longer.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No website or online transmission is completely secure, so we cannot guarantee absolute security. Please contact us immediately if you believe your account or information has been compromised.

Children's Privacy

The Site is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Third-Party Links

The Site may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information to them.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of the Site after an update means you acknowledge the updated policy.

Contact Us

For privacy questions or requests, please contact us at support@mooboom.shop.