Due to the ongoing increase in U.S. tariffs, we have made the difficult decision to suspend all orders from U.S. customers starting April 25th, as we can no longer afford the high additional costs. All orders placed before this date will be processed as usual with no extra tariffs. This announcement will also be posted on our website homepage.
To be honest, this new tariff policy has hit us hard. It is only because of the loyalty and support of our long-term customers that we’ve been able to keep our business running—especially since most of our customers are from the U.S. Once international trade conditions stabilize, we will resume normal operations.
If you have any questions about your orders or products, please email us at support@mooboom.shop. We truly appreciate your understanding.
Thank you, and have a wonderful day!
I live in the US and placed my first order on 4/24/2025 I’m looking forward to receiving it and hoping for a long relationship with your company.
I am a US customer who is so sorry this is happening. We hope for things to be corrected in the future. I will be excited to buy from you again. Best wishes for Mooboom during this time.